1. My messages are grouped according to the days of the week. How can I get rid of this, so my inbox shows my mail in a list according to the date it was sent?
2. How do I create a signature that will automatically appear at the end of my message?
3. How do I set my email, so I can tell when my message was received or read?
4. If I send a message to the whole school and I have set tracking options to show when everyone has read my email, how do I turn this off?
5. How can I see the contents of my email without actually opening it?
6. How do I attach a file to a message?
7. How do I send a message to the entire school?
8. I've deleted all the messages in my deleted message file, but I am still getting the message that my mail box is over the limit. What can I do?
9. How do I create a Personal Distribution List?
10. When I open an attachment, it is in a "book-like" format. How do I change this to a single page layout?

1. My messages are grouped according to the days of the week. How can I get rid of this, so my inbox shows my mail in a list according to the date it was sent?

• Click on View on the menu bar Arrange by Uncheck "Show in Groups."

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2. How do I create a signature that will automatically appear at the end of my message?

• On the Outlook menu bar, click on Tools Options.
• Click on Mail Format tab.
• Go to the bottom of the window and click on Signature Picker.
• Click on New.  Type in your name where it says "enter a name for new signature next.
• A window will appear in which you will type the information you want to go along with your signature (title, school and address, e-mail address).
• Highlight the information you have just typed and click on Font.  Choose the font for your signature.
• Click Finish.

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3. How do I set my email, so I can tell when my message was received or read?

• On Tools on the Outlook menu bar Options.
• Click on the Preferences tab if it is not already showing.
• Click on E-mail Options Tracking Options
• Put a check mark in either or both "Request a read receipt" or "Request a deliver receipt"
• Click OK. (Be sure to turn this tracking option off when you are sending a mass mailing, or your mail box limit will fill up fast.)

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4. If I send a message to the whole school and I have set tracking options to show when everyone has read my email, how do I turn this off?

• Before you send your message, click on Tools on the menu bar Options
• Click on the Preferences tab if it is not already showing.
• Click on E-mail Options Tracking Options
• Deselect the appropriate tracking option.

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5. How can I see the contents of my email without actually opening it?

• Click on View on the menu bar AutoPreview. 

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6. How do I attach a file to a message?

• Position the cursor in the message box
• On the toolbar click on Insert File
• Locate the file you want to attach and double click on it.  An icon will appear in your message.

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7. How do I send a message to the entire school?

• Click on New message
• Click on the To: tab which will bring up the Global Address Book.
• Type in PLD in the text box under "Type Name or Select from list." You will see the following:  PLD Classified Staff, PLD Office Staff, and PLD Teaching Staff.
• Highlight the group you want click on the TO: button.
• Click on OK.  Your screen should now return to your message with the address you selected.

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8. I've deleted all the messages in my deleted message file, but I am still getting the message that my mail box is over the limit. What can I do?

• Delete the messages in your "Sent Items" box also. After doing this, be sure to go back to the "Deleted Items" box and empty that again.

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9. How do I create a Personal Distribution List?

• Click on Tools on the menu bar Address Book.
• Click on New Entry Personal Distribution List.
• Under Name, give your list a name like "Dept. Chairs."
• Single click on the Add/Remove Members button.
• Highlight the names of the individuals you want to include in your list and click the Members bar.
• Click on Apply.
• Click on Ok.

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10. When I open an attachment, it is in a "book-like" format. How do I change this to a single page layout?

• Since Microsoft Word determines how you view your email, you need to open Word.
• Click on Tools Options General Tab
• Uncheck "allow starting in Reading Layout"